About

Work Experience

• AI Adoption Program Lead (Software Engineering Transformation) , MMR - Modern Workplace Consultant

  Jul, 2025 - Jan, 2026 6 months

  Led digital transformation initiatives across healthcare and business environments, focusing on assessments, modernization planning, and technology enablement. Guided organizations through AI readiness, workflow improvement, and adoption of modern workplace tools. Evaluated operational gaps and developed practical roadmaps that aligned leadership, staff, and technology teams. Keywords: AI adoption, context engineering, software development, prompt engineering, machine learning integration, workflow automation, developer training, engineering transformation.

  • Designed digital workplace solutions using Microsoft 365, Teams, and SharePoint to improve collaboration and reduce operational friction

  • Developed modernization roadmaps based on business, clinical, and IT assessments

  • Led change enablement efforts to support adoption of new tools and processes

  • Managed cloud migration and modernization efforts across multiple platforms

  • Evaluated emerging technologies including AI, automation, and digital tools to support organizational readiness

  • Improved cross-functional alignment by translating technical requirements into clear business outcomes

• Contract Cybersecurity Lead (Incident Response & Recovery) , Cognesense

  Oct, 2025 - Dec, 2025 2 months

  Brought in as an external consultant to lead Cognesense’s on-site response after a ransomware attack exploiting a SonicWall router vulnerability. Tasked with mitigating the crisis, restoring operations, and building long-term resiliency within the IT environment. Keywords: Incident response, ransomware recovery, network security, SonicWall, cybersecurity architecture, business continuity, data recovery, forensic analysis, mitigation, team leadership.

  • Led cross-functional team through full incident response cycle, including threat assessment, system isolation, negotiation strategy, and coordinated recovery.

  • Designed and implemented technical playbooks for rapid incident response and infrastructure restoration.

  • Directed negotiations with threat actors and coordinated forensic containment efforts to minimize data loss.

  • Re-architected core information systems and implemented segmentation and monitoring frameworks to prevent future exploits.

  • Conducted team training on incident response methodology, containment, and post-breach remediation to strengthen internal capability.

  • Executed post-incident analysis to identify root causes and implement preventive measures.

• UX Strategy & Digital Transformation Consultant ,  DTIG

  May, 2021 - Dec, 2024 3 years 7 months

  Led digital transformation initiatives across healthcare and business environments, focusing on assessments, modernization planning, and technology enablement. Guided organizations through AI readiness, workflow improvement, and adoption of modern workplace tools. Evaluated operational gaps and developed practical roadmaps that aligned leadership, staff, and technology teams. Keywords: Digital transformation, Microsoft 365, Teams, SharePoint, AI readiness, workflow improvement, modernization roadmaps, change enablement, cloud migration, operational assessments, technology adoption, cross-functional alignment

  • Designed digital workplace solutions using Microsoft 365, Teams, and SharePoint to improve collaboration and reduce operational friction

  • Developed modernization roadmaps based on business, clinical, and IT assessments

  • Led change enablement efforts to support adoption of new tools and processes

  • Managed cloud migration and modernization efforts across multiple platforms

  • Evaluated emerging technologies including AI, automation, and digital tools to support organizational readiness

  • Improved cross-functional alignment by translating technical requirements into clear business outcomes

• Information Technology Solutions Architect ,  Tahoe Partners

  May, 2019 - May, 2021 2 years

  Provided consulting services for healthcare organizations undergoing modernization. Conducted assessments, identified capability gaps, and developed transformation strategies that improved operational efficiency and technology adoption. Keywords: Digital transformation, process improvement, AI evaluation, automation, SharePoint migration, Microsoft 365, cloud migration, re-platforming, capability assessments, transformation strategies, operational efficiency

  • Created standardized methodologies for digital transformation assessments

  • Developed process improvement recommendations aligned with future-state goals

  • Evaluated digital tools including AI, automation, and online engagement systems

  • Designed SharePoint migration strategies for organizations moving to Microsoft 365

  • Supported cloud migration initiatives using lift-and-shift and re-platforming approaches

  • Developed business models and documentation to support modernization efforts

• Digital Transformation Director ,  MICAH Legal Services Inc

  May, 2020 - Present

  Provided technology leadership for a statewide legal services organization, improving operational efficiency and supporting remote work capabilities. Keywords: Cloud-first strategy, IT operations, technical standards, system reliability, security posture, technology governance, operational continuity, modernization roadmaps, IT staffing

  • Developed a cloud-first strategy to improve access, performance, and scalability

  • Improved IT operations, staffing, and support processes

  • Established technical standards and roadmaps for modernization

  • Ensured system reliability and operational continuity

  • Led initiatives to improve security posture and technology governance

• Member of the Board of Advisors ,  Groove Science Studios, Inc.

  Jun, 2014 - Present

  Board advisory role for Soundscape VR, supporting strategy, partnerships, and planning at a governance level; no longer involved at a technical or operational level. Earlier involvement included product roadmaps and hardware/software alignment. Keywords: Board advisory, strategic planning, partnership development, product roadmaps, business alignment

  • Co-founded the company and serve on the board of advisors, advising leadership on strategy, partnerships, and planning

  • Developed partnership strategies with industry stakeholders

  • Previously owned product roadmaps and planning cycles and aligned hardware and software initiatives with business goals

• Technology Solutions Architect ,  Strive Consulting, LLC

  Jun, 2019 - Jan, 2020 7 months

  Provided consulting services focused on cloud strategy, modernization, and technology adoption. Keywords: Cloud strategy, privacy compliance, modernization trends, migration planning, technology adoption, operational needs, strategic alignment

  • Developed cloud strategies aligned with organizational goals

  • Monitored privacy and compliance considerations

  • Provided guidance on cloud technologies and modernization trends

  • Supported migration planning and execution

  • Identified solutions to meet strategic and operational needs

• Senior SharePoint Architect ,  Heitman

  Jul, 2019 - Dec, 2019 5 months

  Led SharePoint modernization, migration, and team restructuring to improve collaboration and operational efficiency. Keywords: SharePoint modernization, migration, team restructuring, process evaluation, Microsoft 365, operational challenges, collaboration platforms

  • Evaluated internal processes and recommended improvements

  • Developed SharePoint solutions aligned with business goals

  • Restructured development team to improve delivery outcomes

  • Migrated data to SharePoint 2016 and SharePoint Online

  • Identified and resolved operational challenges

• Senior SharePoint Architect / Office365 Administrator ,  Kaufman Hall

  Jun, 2015 - Aug, 2019 4 years 2 months

  Supported enterprise collaboration platforms for 2,000+ users across offices in Chicago, Skokie, Fort Collins, Portland, and Los Angeles, modernized SharePoint environments, and improved digital workplace capabilities. Keywords: Multi-office support, 2,000+ users, SharePoint development, Microsoft 365 training, platform upgrades, automation workflows, information architecture, governance, cost optimization, enterprise collaboration

  • Supported 2,000+ users across offices in Chicago, Skokie, Fort Collins, Portland, and Los Angeles

  • Developed custom SharePoint solutions and integrated business applications

  • Led training and adoption programs for Microsoft 365

  • Managed upgrades and migrations across SharePoint environments

  • Improved performance, reliability, and maintainability of collaboration systems

  • Created automation tools and workflows to streamline operations

  • Developed information models that reduced IT spending by $1.2M

  • Facilitated governance and improvement initiatives through steering committees

• Director of Technology and Digital Strategy ,  Rockit Ranch Productions

  Sep, 2013 - Jul, 2015 1 year 10 months

  Led modernization of business systems to support expansion from regional to national operations for a multi-unit, high-ticket, high-volume restaurant and hospitality group operating 15+ venues nationally, including Sunda Hospitality Group, and generating approximately $300M in annual sales, the substantial majority processed by credit card. Keywords: Mac and PC environments, macOS support, Adobe Creative Suite, Multi-site operations, distributed venue technology, identity management, PCI DSS compliance, payment systems, point of sale, cardholder data environment, network segmentation, LAMP stack, cloud migration, Microsoft 365 deployment, analytics dashboards, knowledgebase development, enterprise systems

  • Owned technology across 15+ high-volume venues nationally, including Sunda Hospitality Group, for a group generating approximately $300M in annual sales, the substantial majority processed by credit card

  • Maintained PCI DSS compliance across the point-of-sale, payment, and network systems at every venue, including cardholder data environment segmentation and access control at each site

  • Standardized and supported distributed site technology across 15+ locations, including networking, point of sale, and endpoint estate

  • Built and supported the AV and DMX512 lighting control installations in the group's event spaces, which hosted private and corporate functions alongside regular venue operations

  • Implemented identity and access solutions for unified authentication

  • Designed and deployed LAMP-based web applications

  • Migrated on-premise systems to cloud platforms

  • Completed enterprise Microsoft 365 deployment

  • Developed dashboards and analytics tools

  • Authored over 200 knowledgebase articles for IT operations

  • Supported a mixed Mac and PC environment across the group, with Macs and the Adobe suite deployed in the creative departments

• Software Engineer and Healthcare IT Consultant ,  4Medapproved

  Jan, 2013 - Aug, 2013 7 months

  Supported healthcare organizations with compliance, application deployment, and software development. Keywords: Healthcare compliance, LMS management, web development, REST APIs, MySQL, SQL Server, infrastructure engineering, application deployment

  • Assisted medical practices with compliance and application configuration

  • Managed LMS content for training and certification

  • Developed web applications and REST APIs

  • Designed and administered MySQL and SQL Server databases

  • Engineered infrastructure solutions for client networks

• Web Technologies Developer/Designer , TheSiteKings.com

  Jan, 2010 - Jul, 2013 3 years 6 months

  Developed websites and applications using PHP, JavaScript, and Drupal. Keywords: PHP development, JavaScript, Drupal CMS, UI/UX design, Adobe Creative Suite, bash scripting, web applications

  • Developed custom CMS frameworks

  • Built web applications and REST APIs

  • Designed UI/UX components

  • Created websites and graphics using Adobe Creative Suite

  • Automated processes using bash scripting

• IT Services Manager and Lead Web Developer ,  Kehoe Designs & Floral Exhibits

  Aug, 2011 - Dec, 2012 1 year 4 months

  Managed IT services, digital systems, and event production technology for a large corporate events production company serving Fortune 500 clients, political principals, and high-profile VIPs. Keywords: Event production technology, AV production, audiovisual design, DMX512 lighting control, show-critical production support, VIP and executive events, corporate galas, CMS development, server infrastructure, helpdesk management, MobileIron, mobile device management, MDM, device enrollment, remote wipe, intranet systems, disaster recovery, mixed Mac and PC environments, macOS support, Adobe Creative Suite, custom software

  • Delivered AV and production technology for high-profile corporate and VIP events, including Oprah Winfrey's retirement celebration, a presidential inaugural party, a cabinet-secretary-level fundraiser at a major Chicago museum, and the Groupon corporate holiday event

  • Designed and deployed event AV and DMX512 lighting control installations under live, single-take conditions where there is no second attempt and the client is in the room

  • Developed custom CMS frameworks

  • Upgraded server infrastructure

  • Stood up and operated MobileIron Core on-premise as a production service, owning the appliance, upgrades, certificates, and connector, including device enrollment, policy enforcement, and remote wipe across the mobile fleet

  • Managed helpdesk and IT operations for 500+ users

  • Designed websites and intranet systems

  • Implemented disaster recovery solutions

  • Supported a mixed Mac and PC environment, with Macs and the Adobe suite deployed in the creative departments

  • Developed custom software to meet business needs

• Data Center Engineer & Infrastructure Architect ,  WiredTree

  Jan, 2009 - Jan, 2010 1 year

  Supported data center operations, server deployment, and infrastructure automation. Keywords: Data center operations, Linux administration, Python scripting, bash automation, mail servers, DNS configuration, disaster recovery

  • Deployed and managed bare metal servers

  • Performed Linux server administration

  • Developed automation scripts in Python and bash

  • Configured mail servers, DNS, and web servers

  • Supported disaster recovery and data restoration

• Lead Software Engineer and Database Administrator , PriceHonest LLC

  Jan, 2007 - Jan, 2010 3 years

  Developed ERP systems and web applications in partnership with academic and international stakeholders. Keywords: Google Workspace administration, Google Apps, LAMP ERP systems, MySQL administration, ETL engineering, hybrid environments, software engineering, academic partnerships, international stakeholders

  • Developed LAMP-based ERP systems

  • Administered MySQL databases

  • Engineered ETL tools

  • Managed hybrid Windows/Linux environments

  • Administered Google Workspace (formerly Google Apps) as the organization's productivity platform

• Sales and Field Engineer , ARM-S Electric, Inc.

  Jun, 1998 - Aug, 2004 6 years 2 months

  Provided technical support, diagnostics, and process automation solutions in heavy manufacturing environments. Keywords: Electrical diagnostics, logic controller software, automation solutions, root cause analysis, manufacturing environments, customer support, engineering teams, process improvements, High-voltage diagnostics, microelectronics, PLC programming, automation engineering, root cause analysis, process improvement, manufacturing systems

  • Performed diagnostics on high-voltage and microelectronic systems

  • Provided customer support for engineered systems

  • Developed logic controller software

  • Engineered automation solutions

  • Conducted root cause analysis

  • Supported construction and engineering teams

  • Designed process improvements for manufacturing environments

Projects Experience

• Custom Agent Skills, Plugins and Extensions for Claude and Gemini , Independent

  Jan, 2025 - Present

  Built custom skills, plugins and extensions across both the Anthropic and Google agent platforms, and established a bidirectional porting path between the two so a capability authored for one runs on the other. Working daily across Claude Code, Claude Design, the Claude and Gemini command line tools, Antigravity, Trae, Arena.ai and Bonzai frontier models surfaced how much capability is locked to a single vendor's packaging rather than to the underlying model.

  • Authored custom skills, plugins and extensions for both Claude and Gemini agent platforms.

  • Converted skills between the Claude and Gemini formats in both directions, so capability is portable rather than tied to one vendor.

  • Ran local and hosted models side by side through LM Studio, Ollama and OpenWebUI to compare cost, latency and output quality on the same task.

  • Standardized the results into versioned prompt and context engineering libraries used to make model behaviour repeatable across teams.

• Agentic Workflows and Retrieval Augmented Generation , Independent

  Jan, 2025 - Present

  Designed and built agentic workflows in n8n, backed by purpose-built vector databases for retrieval augmented generation. Each store is scoped to a single domain rather than pooled, because retrieval quality degrades once unrelated content shares an index.

  • Built multi-step agentic workflows in n8n that call models, tools and downstream systems under defined conditions rather than on a fixed schedule.

  • Stood up special-purpose vector databases for RAG, scoped per domain to keep retrieval precision high as the corpus grows.

  • Tuned chunking, embedding and retrieval strategy against measured answer quality instead of default settings.

  • Applied the same governance stance as the orchestration work: defined tool permissions and a reconstructable trail of what the agent did.

• CONFIDENTIAL | Cybersecurity & Disaster Recovery Lead , FVK Solutions

  Oct, 2025 - Dec, 2025 2 months

  Brought in on a 30‑day emergency contract to help Cognesense recover from a severe ransomware incident caused by a SonicWall router exploit. I led an on-site technical response team to stabilize operations, isolate infected assets, and manage communications with attackers. I developed custom playbooks for network restoration, oversaw forensic data analysis, and guided negotiations to minimize damage. Once operations were stabilized, I re‑architected the organization’s systems to improve resilience and trained staff on incident response, reducing exposure to future exploits.

  • Led emergency response team after a ransomware attack exploiting a SonicWall router vulnerability.

  • Directed containment, negotiation, and recovery phases to restore uptime and secure data integrity.

  • Authored and implemented incident response playbooks and disaster recovery frameworks.

  • Performed full-system restoration and architected a hardened infrastructure to prevent recurrence.

  • Delivered team training on incident response methodology, threat mitigation, and resilience planning.

• MMR AI Adoption Program Lead (Software Engineering Transformation)

  Jul, 2025 - Jan, 2026 6 months

  Over a six‑month engagement, I was contracted to modernize the company’s engineering operations by embedding AI into their development lifecycle. The team had been experimenting with basic prompt-based coding (“vibe coding”), so I introduced structured context-engineering practices and reusable frameworks to maximize AI output quality. I built educational materials, delivered workshops, and implemented measurement systems that tied AI usage directly to measurable performance improvements. By project end, the team had adopted sustainable AI-driven engineering methodologies aligned with industry best practices.

  • Guided software engineering teams to adopt AI technologies for context-driven coding and development.

  • Transitioned workflows from ad hoc prompting to structured context-engineering frameworks.

  • Developed internal training modules for prompt engineering and model-driven project design.

  • Defined key performance indicators (KPIs) linking AI integration to productivity and code quality.

  • Advised leadership on ethical AI deployment, change management, and long-term strategic adoption.

• Co-Authored DTIG Automated SharePoint Migration Tool Set , DTIG

  Mar, 2021 - Jun, 2021 3 months

  Contributed to design, development and deployment of migration automation tools for SharePoint.

  • Helped build a library of orchestration and automation tools using Portainer, Terraform, Balena, Ansible, Chef, Docker, and Kubernetes

  • Drafted playbooks to facilitate cloud migrations for enterprise support systems.

• Plan and Deploy New Information Architecture for HIMSS , HIMSS

  Dec, 2020 - Present

  Worked with stakeholders across the healthcare space to analyze, define, and design information architecture for a governing body responsible for healthcare information management systems.

  • Collaborated with stakeholders to design a modern information architecture for healthcare information systems.

  • Engineered and deployed information systems to provide a logical single source of truth using SharePoint and Dataverse.

  • Measured and reported efficiency gains, demonstrating a 28% improvement in knowledge worker capacity.

• Assist and Advise on SharePoint Migration for Reyes Holdings , Reyes Holdings

  Apr, 2020 - Feb, 2021 10 months

  Aligned client needs with engineering requirements for automation tools supporting migration workflows.

  • Defined requirements for migration automation workflows.

  • Identified KPIs for the migration PMO and designed Power BI reports for real-time decision making and stakeholder communication.

• HIMSS UX Transformation , HIMSS

  Oct, 2020 - Feb, 2021 4 months

  Updated user experience in an on-premise SharePoint 2016 platform using a more intuitive interface.

  • Redesigned the SharePoint 2016 user experience with a more intuitive interface.

  • Consolidated CSS, JavaScript, and design elements.

  • Improved performance using CDNs and code optimization.

  • Aligned design elements with updated branding requirements.

• Information Architecture Redesign and SharePoint Server Farm Migration for University of Chicago Medicine , University of Chicago Medicine

  Apr, 2020 - Feb, 2021 10 months

  Completed discovery and redesign of information architecture for SharePoint farm products at University of Chicago Medicine.

  • Redesigned information architecture for multiple SharePoint farms.

  • Performed a seamless, no-downtime migration of 5 server farms with zero interruption to emergency care operations.

• HEITMAN Financial SharePoint Upgrade, Migration and Deployment , Heitman

  Jul, 2019 - Dec, 2019 5 months

  Realigned stakeholder expectations and delivered a successful SharePoint upgrade and migration project.

  • Migrated SharePoint 2013 data to SharePoint Online and SharePoint 2016 in a hybrid model.

  • Installed, designed, and deployed LiveTiles skin for the SharePoint intranet site.

  • Created standard and executive dashboards backed by Power BI using data from Salesforce.com.

• SharePoint Migration 2013 to 2016 , Kaufman Hall

  Aug, 2017 - Oct, 2017 2 months

  Architected a SharePoint 2016 fault-tolerant farm and planned migration from SharePoint 2013.

  • Migrated SharePoint 2013 data to SharePoint Online and SharePoint 2016 in a hybrid model.

  • Installed, designed, and deployed LiveTiles skin for the SharePoint intranet site.

  • Created standard and executive dashboards backed by Power BI using data from AXIOM ERP and other LOB tools.

• SharePoint 2010 to SharePoint 2016 Migration , Kaufman Hall

  Feb, 2017 - Apr, 2017 2 months

  Used a multistage migration path to consolidate SharePoint data from M&A activities.

• Kaufman Hall - SharePoint 2013 to SharePoint 2016 Migration , Kaufman Hall

  Aug, 2016 - Oct, 2016 2 months

  Architected a SharePoint 2016 fault-tolerant farm and migrated all site collections from SharePoint 2013.

  • Planned and migrated all site collections from SharePoint 2013 farm to SharePoint 2016 farm.

• AD and File Server Migration - Rockit Bar & Grill and Rockit Burger Bar , Rockit Ranch Productions

  Nov, 2014 - Nov, 2014 1 day

  Migrated on-premise file and Windows Active Directory servers to SharePoint and Azure AD.

• SharePoint Deployment - RRP - Corporate , Rockit Ranch Productions

  Jul, 2014 - Jul, 2014 1 day

  Designed and deployed company resources to SharePoint Online for increased collaboration.

  • Engineered data structures and workflows to automate business process management (BPM).

Skills

Education

Certificates

Awards

Volunteer Work

Publications